Privacy Policy

This Privacy Policy explains how WashMe ("we", "us") handles the information you provide when you request a quote or contact us. We aim to collect only what we need to respond to your request and provide our mobile detailing services in Ottawa and surrounding areas.

Information we collect

When you submit the quote-request form, we collect the information you choose to provide, which may include:

• Your name and contact details (phone, email, preferred contact method)
• Vehicle details (year, make, model, type, and general condition)
• The service or package you are interested in
• The service location, city, and postal code you provide
• Scheduling preferences and any notes you add

We do not knowingly collect more than this through the form, and we do not require you to create an account.

Why we collect it

We use the information you provide to:

• Review your request and prepare an accurate quote
• Contact you about availability and your appointment
• Provide the services you request at your chosen location

We contact you using the method you indicate and only in connection with your request, unless you separately ask us to follow up about something else.

Email processing provider

Quote-request submissions are delivered to us by email using a third-party email-delivery provider (Resend). Your submission is transmitted to that provider solely to deliver your request to us. We encourage you to review your provider's practices if you have questions about email handling.

Data retention

We keep quote requests and related correspondence for as long as reasonably necessary to respond to your request, provide services, and keep basic business records. When information is no longer needed, we take reasonable steps to remove it.

Website analytics

This website does not load analytics by default. If we add a privacy-conscious analytics tool in the future, we will update this policy to describe what is measured and how.

How we protect your information

We use reasonable measures to protect the information you provide. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to handle your information responsibly.

Accessing or deleting your information

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. To make a request, call or text us at 819-210-7117. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact us

If you have questions about this policy, call or text us at 819-210-7117.

This document is a general starter template and is not legal advice. Please have it reviewed by a qualified professional before relying on it.